Shipping & Returns 2015-07-06T23:35:43+00:00

Shipping Time

• Most orders are delivered within 1 to 3 business days of being placed.

• We will notify you within 24 hours if items you ordered are out-of-stock.

Shipping Method

• UPS Ground, UPS 3 Day Select, UPS 2nd Day Air and UPS Next Day Air are available for most locations.

• Orders shipping from multiple warehouses may incur additional shipping charges.

• Orders shipping to Alaska or Hawaii may incur additional shipping charges.

Payment Methods

• Visa, MasterCard, Discover and  American Express

• Money Order/Cashiers Check

• Check (Must clear before shipping)

• Cash on Delivery (COD)

• Cash (For pickup only)

• Credit cards that have been issused outside of the USA are not accepted.

Returns

• No restocking fees!

• Altered items are not returnable.

• Shipping and handling charges are not refundable.

• Returns must be authorized.

• Returns without a Return Authorization number will be refused.

• Claims must be made within 15 days from receipt.

• Items must be sent Freight Pre-Paid.

• Please allow up to 10 business days for credits to be processed.

Cancellations

• Order cancellation can only be made before shipment.

• Once shipment occurs, the return policy is in effect.

Backorders

• Will be shipped when stock arrives.

• Customer will be notified when a product is back ordered.

Welcome to RockStar Screen Printing Supply. If you do not see what you are looking for or are having a problem placing an order, feel free to order by phone at 303-375-7777! Dismiss